Lives of many restaurant owners have changed in the blink of an eye during COVID-19, as many people now choose to stay home and order food in. Despite the popularity of food delivery, not everyone has access to such platforms. Therefore, many local hawkers are not able to list their restaurants on delivery platforms like Grab or Foodpanda.
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Destinations in the Asia Pacific region can maximise tourism growth, and in turn job creation, by expanding their online presence. As travellers organise
trips online more frequently, destination management organisations and businesses should leverage available tools and digital platforms to engage with them throughout the planning process. Data generated by online interactions can be leveraged to further drive innovation and growth. There are opportunities to generate over 9 million new jobs in the region. This would stimulate GDP growth by up to an additional 1% destination-by-destination with an average 5% rise in the Travel & Tourism sector.